The Voice of Business Growth (Business)

  • Next available on Voice America Business
  • in 4 days 5 hours 5 minutes
  • Host: Michael Couch
  • Host s expert facilitation skills have been applied to strategic planning, decision making, team development, process improvement, project planning and problem solving situations. He has designed and facilitated sessions of all types – from small groups to large, and from short sessions to multi-day events.
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  • Genres: Business
  • Location: AZ
  • Language: English
Last updated 206 days ago Update show info

Customer Satisfaction is Dead, Long Live Customer Value

Mon, Aug 17 Listen
60 min. from Mon Aug 17 00:00:00 CDT 2009 Show - Lou Musante, Echo Strategies Are you listening to your customers and stakeholders? And if so, are you really hearing what they have to say? Their perceptions are more than just a reflection of you. They're your reality. In this final program of our series, we will discuss how you can grow your business by gathering critical intelligence from your most valuable constituents. To model accurately your customer's experience, you have to look and...

Strategic Sustainability

Mon, Aug 10 Listen
60 min. from Mon Aug 10 00:00:00 CDT 2009 Show - Robert McNeice, President Insight Rising, Inc. Is it possible to develop a growth strategy that integrates profits with sustainability? The answer is a resounding "Yes"! This week Michael and his guest, Bob McNeice, will discuss how sustainable practices and socially responsible activities can increases profits, competitive advantage, and enterprise valuation.

Teams at the Top: Executive Team Alignment and Performance

Mon, Aug 3 Listen
60 min. from Mon Aug 3 00:00:00 CDT 2009 Show - Roz Turner, Founder of Roz Turner & Associates is this week's guest. At the heart of business results is a high-performing leadership team that produces results beyond business-as-usual and that is committed to fundamentally changing how they interact and behave. Join us as Michael and his guest, Roz Turner, discuss how to develop a leadership team characterized by their ability to move together, quickly produce results and be the best at...

Beat the Odds: Avoid Corporate Death and Build a Resilient Enterprise

Mon, Jul 27 Listen
60 min. from Mon Jul 27 00:00:00 CDT 2009 Show - Robert A. Rudzki, President of Greybeard Advisors LLC, is Michael's guest this week. History confirms that the odds are very slim for any organization to survive more than a few decades. Robert will clearly illustrate why great organizations slip from leader to follower to road kill and how your organization can Beat the Odds and avoid this fate.

Courageous Training: Bold Actions for Business Results

Mon, Jul 20 Listen
60 min. from Mon Jul 20 00:00:00 CDT 2009 Show - Tim Mooney, VP & Practice Leader - Advantage Performance Group All too often, maybe even most of the time, training doesn't stick. How can your business break away from the usual approaches and achieve break through results? Join Michael and his guest, Tim Mooney, as they discuss specific concepts, methods, and tools that can transform training and produce measurable business results.

Maximizing Potential with Leadership Development

Mon, Jul 13 Listen
60 min. from Mon Jul 13 00:00:00 CDT 2009 Show - Jay M. Duffy a fundamental tenet of business growth is having effective leaders in critical roles that can make a difference. How can your business develop the leaders it needs, now and in the future? Join Michael and his guest, Jay Duffy, as they discuss how to maximize your organization's potential through effective Leadership Development.

Strategy Execution for Extraordinary Results

Mon, Jul 6 Listen
60 min. from Mon Jul 6 00:00:00 CDT 2009 Show - Ken Jennings and Joe Young In a recent survey, senior executives at 197 large companies said their firms achieved only 63% of their strategy's potential. The executives agreed that strategy execution is more important than strategy development but 66% said they were worse at execution than development. Join host Michael Couch with guests Ken Jennings of Third River Partners (www.3rd-river.com) and Joe Young of Young & Associates Consulting as...

Building Innovation Capacity

Mon, Jun 29 Listen
60 min. from Mon Jun 29 00:00:00 CDT 2009 Show - Tracy Fuller, Founder of COMPIO and Dr. Barry Phillips, B. A. Phillips Consulting Innovation is a hallmark of successful, fast growing businesses. How can your business create a sustainable competitive advantage with innovation? How do you create a climate that supports innovation? What role does leadership play in creating innovation? How do you align innovation outcomes with business strategy? We will answer these and other questions as...

Building a Leadership Pipeline

Mon, Jun 22 Listen
60 min. from Mon Jun 22 00:00:00 CDT 2009 Show - Dr. Charlie Bishop, Chicago Change Partners We've heard it from the top business minds of our times. If you don't get the talent right, your business will never fulfill its strategic potential. The single biggest factor in the sustained health of a business is having the right people doing the right things in the roles that generate wealth for the business and value for customers. In this episode of The Voice of Business Growth, we will...

Three Keys to Strategic Success: Planning, Planning, Planning

Mon, Jun 15 Listen
60 min. from Mon Jun 15 00:00:00 CDT 2009 Show - Jerry McNellis of the Compression Planning Institute (www.compressionplanning.com) Does the slow pace of decision-making in your organization frustrate you? Does your organization have projects and issues that never seem to get resolved, projects that are seldom completed on time, or strategies that languish? Join Michael and his guest, Jerry McNellis, as they discuss how you can turn ideas into practical action faster than you thought. "A...

Driving Substantial, Profitable Growth

Mon, Jun 1 Listen
60 min. from Mon Jun 1 00:00:00 CDT 2009 Show - Stuart Cross, Principle at UK-based Morgan Cross, www.morgancross.co.uk Great results don't just happen. How do some of the world's top companies find new ways to drive substantial, profitable growth? Join us with our guest from "across the pond", Stuart Cross, as we discuss how companies can achieve rapid, sustainable profit growth. We will explore how to develop creative solutions to challenging strategic issues, how to craft robust and...

Dominating Markets with Value

Mon, May 18 Listen
60 min. from Mon May 18 00:00:00 CDT 2009 Show - Dr. Reg Goeke, VOC Expert and Market Value Solutions Co-Founder In an effort to effectively improve profitability and market share gains, smart companies are leveraging Voice of the Market (VOM) and Voice of the Customer (VOC) in the current economic crisis. Companies are using VOM/VOC for smarter cost reductions and targeted revenue growth. Dr. Goeke and host Michael Couch will discuss how listening to the right customers can help companies...

Strategy, Capabilities & The Customer Experience

Mon, May 11 Listen
60 min. from Mon May 11 00:00:00 CDT 2009 Show - Most underperforming business strategies fall short not because of their design, but because of their execution. It's a company's customers (not the CEO, board or shareholders) who ultimately determine whether a strategy is successful or not. Companies that consistently excel are the ones who define, organize and manage themselves around the customer. We will explore how to create a successful Customer-Centric Strategy with our guest Bill...

Keys to A Robust Strategy

Mon, May 4 Listen
60 min. from Mon May 4 00:00:00 CDT 2009 Show - Strategy Development, Strategy Implementation, and Business Process Improvement are three components of business success that we will explore with this week's guest, Alan Brache. We will draw upon Alan's work with major corporations around the world to delve into the key question to address in creating a robust strategy and the disciplined process required to drive strategy to all levels of an organization. Since he is a recognized thought...

Talent: Making People Your Competitive Advantage

Mon, Apr 27 Listen
60 min. from Mon Apr 27 00:00:00 CDT 2009 Show - Organizations can gain a powerful competitive advantage by tapping into their talent and learning how to effectively organize and lead it. According to Professor Edward Lawler, the guest on the inaugural episode of The Voice of Business Growth, although many organizations acknowledge the importance of people, most do little or nothing to make them a source of competitive advantage. In his most recent book, Talent: Making People Your...

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